Terms & Conditions

These terms and conditions (“Terms”) govern the relationship between and Two Bad Tourists LLC d/b/a 2BT Travel (“TBT” and/or “we/us/our”) and you, the purchaser and/or traveler (“you/your”).

  1. Terms of Purchase

We are able to accept the following payment methods: Mastercard, Visa, American Express, Discover.  We require full payment in advance of the Service in order to secure your reservation. Tours cannot be guaranteed until paid in full.

The prices listed are per person in United States Dollars (“USD”), unless otherwise specified; and all payments will be processed in USD.

Prices are subject to change without prior notice, until we confirm your booking.

If you have a coupon code, qualify for a discount, or have a gift card with applicable funds, it must be applied BEFORE purchase. We cannot apply any retroactive discounts.

Promotional codes cannot be stacked, consolidated, transferred, re-used, or redeemed for cash value unless otherwise noted. All promotional codes have an expiration date, whether explicit or not. Where allowed under applicable law, expiration dates for coupon codes, promotional codes, or discounts are set at 1 year from issuance when no date is explicitly noted and expiration dates for gift cards are set at 3 years from issuance when no date is explicitly noted.

Guests accept any and all fees associated with Purchases using credit card.

  1. Cancellations & Refunds

Cancelling or amending a Purchase can result in cancellation/amendment fees being applied, as follows:

All cancellation requests must be submitted to TBT in writing. A booking will only be cancelled after we send successful notification via email and any cancellation/amendment fees are assessed.

There will be no offers of partial refunds for portions of a service that a guest has decided not to use.

  1. Force Majeure

We will not be in breach of these terms and conditions or otherwise be liable to you, for any failure or delay in performing an obligation under this Agreement that is due to any of the following causes, to the extent beyond its reasonable control: acts of God, accident, riots, war, terrorist act, epidemic, pandemic, quarantine, civil commotion, breakdown of communication facilities, including web host and internet service provider, breakdown or malfunction of equipment, destruction of or serious damage to facilities, natural catastrophes including, but not limited to extreme weather events, floods and volcanic eruptions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion, generalized lack of availability of raw materials or energy, and any other unforeseen circumstance which is beyond the control of TBT. THE PURCHASE OF TRAVEL INSURANCE IS HIGHLY RECOMMENDED ON ALL TRIPS.

  1. Admission & Entry
  1. Attire & Face Coverings

In addition to following face covering requirements, all guests must wear proper attire, including shoes and shirt, at all times. We reserve the right to refuse service to or remove any person, in our sole discretion and without liability, wearing attire that we consider inappropriate or attire that could detract from the experience of other guests.

  1. Travel Insurance

We strongly recommend guests arrange travel insurance to cover cancellations and delays due to unforeseen circumstances, or those beyond all control (e.g. inclement weather, strikes, seismic events). We also recommend guests arrange medical and personal insurance to cover any medical expenses, loss of baggage, loss of personal belongings, or other such travel mishaps. Guests agree we, and any local partner operators, are not liable for any of such unforeseen circumstances, and hold both parties harmless. All claims to reimbursements for insurance must go directly through the guests’ insurance provider, and not through us or our affiliates.

  1. Right to Manage

We reserve the right, but do not undertake the obligation to:

Without limiting any other provision of the Terms and Conditions, we reserve the right, in our sole discretion and without notice or liability, to deny access to and use of any Service to any person for any reason or for no reason at all, including without limitation for breach of representation, warranty, or covenant contained in the Terms and Conditions, or any of application law or regulation.

  1. Changes to Terms

We may update or revise these Terms and Conditions or any other policies related to the Services or Purchases at any time and in our sole discretion by updating this page with any revisions. You should visit this page periodically to review the Terms and Conditions because they are binding on you to the fullest extent permissible by applicable law. Any modifications to these Terms and Conditions will only be valid if in writing and updated to this page. If anyone offers or attempts to modify the terms of these Terms and Conditions, he or she is not acting as an agent for us or speaking on our behalf. You may not rely on, and should not act in reliance on, any statement or communication from anyone purporting to act on our behalf and only rely on the Terms and Conditions as set forth here.

  1. Assumption of Risk and Limitation on Liability

TBT is not responsible if a restaurant or other service provider on your tour is unable to or fails to accommodate your dietary restrictions or requirements. You and all guests assume all risk of danger and injury when participating in the Services. Each service provider on our itineraries is an independent entity with its own management and is not subject to the control of TBT.

Alterations in itinerary are necessary for any number of reasons, including but not limited to severe weather. Any alterations to an itinerary are at the sole discretion of the Supplier, and TBT bears no responsibility for any changes.

BECAUSE TBT ACTS AS AGENT FOR DISCLOSED PRINCIPAL SUPPLIERS AND DOES NOT HAVE THE RIGHT TO CONTROL THE OPERATIONS OF SUCH INDEPENDENT OPERATORS AND SUPPLIERS, YOU AGREE THAT TBT IS NOT LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE, WHICH MAY ARISE OUT OF THESE SERVICES. TBT HEREBY DISCLAIMS ANY LIABILITY WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY DIRECT, PUNITIVE, SPECIAL CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES IN CONNECTION WITH THE GOODS OR SERVICES PROVIDED BY ANY PRINCIPAL SUPPLIER BOOKING THROUGH TBT, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY ACT, ERROR, OMISSION, INJURY, LOSS, ACCIDENT, DELAY OR IRREGULARITY WHICH MAY BE INCURRED THROUGH THE FAULT, NEGLIGENCE, WILLFUL ACTS, OMISSIONS OR OTHERWISE OF SUCH SUPPLIER, OR OF ANY SUPPLIER OR THEIR RESPECTIVE EMPLOYEES, AGENTS, SERVANTS, OR REPRESENTATIVES, INCLUDING, WITHOUT LIMITATION, THEIR FAILURE T0 DELIVER 0R THEIR PARTIAL OR INADEQUATE DELIVERY OF SERVICES, THEIR CANCELLATlON AND REFUND POLICIES, FUEL INCREASES, BANKRUPTCY, OR CESSATION OF OPERATIONS AND OTHER MATTERS OUTSIDE OF TBT’S CONTROL, AND YOU HEREBY EXONERATE TBT FROM ANY LIABILITY WITH RESPECT TO THE SAME

  1. Governing Law

The laws of the State of Arizona govern these Terms and Conditions. You hereby consent to the exclusive jurisdiction and venue of courts in Maricopa County, Arizona in all disputes arising out of or relating to travel bookings with TBT. Any claim against TBT must be brought within 12 months after the date of the completion of the trip and not later. TBT shall not in any case be liable for damages other than compensatory damages, and you waive any right to claim punitive or exemplary damages. You agree that you may only bring claims in your individual capacity and not as plaintiffs or class members in any class action, proposed or purported class action, or other representative action, regardless of the type of proceeding. You expressly agree to waive and forego any and all rights to bring any such class actions, purported or proposed class actions, or representative actions.

  1. Indemnification

YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS TBT. AND ITS PARENTS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, FRANCHISEES, AGENTS, LICENSORS, BUSINESS ASSOCIATES, AND SUPPLIERS (COLLECTIVELY, “TBT GROUP FAMILY OF COMPANIES”) FROM AND AGAINST ANY ACTUAL OR THREATENED CLAIMS, ACTIONS OR DEMANDS, LIABILITIES AND SETTLEMENTS (INCLUDING, WITHOUT LIMITATION, REASONABLE LEGAL AND ACCOUNTING FEES) RESULTING (OR ALLEGED TO RESULT) FROM YOUR USE OF ANY SERVICES IN ANY MANNER THAT VIOLATES OR IS ALLEGED TO VIOLATE APPLICABLE LAW OR THESE TERMS AND CONDITIONS. This provision does not require you to indemnify any of the TBT Group Family of Companies for any unconscionable commercial practice by such party or for such party’s fraud, deception, false promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Services.

  1. Non-Waiver

Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not operate as a waiver of the applicable right or provision.

  1. Severability

These Terms and Conditions operate to the fullest extent permissible by law. If any provision or part of a provision of these Terms and Conditions is unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

  1. Assignment

We may assign our rights under these Terms and Conditions without your approval.

By planning travel with TBT, you agree to be bound by these Terms. TBT acts as a booking agent for disclosed principal supplier tour operators, cruise lines, hotels, airlines, air charters, bus companies, ground transportation, boat purveyors or owners, and other independent contractors providing accommodations, transportation, and other services (“Supplier(s)”) and may not be the source or provider of the travel services. Any payment made to TBT shall be deemed to constitute full acceptance of these Terms.

  1. Reservation of Rights and Complete Agreement.

We reserve the right, in our sole discretion, to change these Terms and Conditions at any time. Updated versions of the Terms will be provided to Clients, will be posted on our website and are effective immediately on posting.

These Terms and Conditions (and any other terms and conditions referenced in these Terms) constitute the entire agreement between the Client and TBT with respect to travel bookings made with TBT by any means, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between Client and TBT with respect to communications with TBT. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.